Join Our Team at Post Hotel - Explore Career Opportunities

Careers

Join Our Team

Post Hotel & Spa offers great career opportunities in a wide range of positions. Come live and work in this truly beautiful place – a mecca for mountain activities all year round.

Perks at the Post

Icon ski glass
Discounted Ski/Snowboard Passes
Icon subsisized staff housing
Subsidized Staff Housing
Icon discount
Local Lake Louise Discounts
Icon career growth
Career Growth Opportunities
Icon free
Complimentary Stays in Banff and Emerald Lake
Icon referral program
Staff Referral Program

Job Openings

We have employment opportunities in a range of areas. You can explore open positions below. If you don’t see a position that’s right for you, you can submit your resume. We look forward to hearing from you!

  • Guest Services 1 role
    • Bell Captain Read more less »

      Position: Bell Captain

      Department: Bell

      Report to: General Manager

      Hours: As required

      Position Overview:

      Bell Captain oversees the bell staff, ensuring a seamless and welcoming arrival and departure experience for our guests. The responsibilities will include coordinating luggage assistance, managing guest inquiries, and supervising the bell desk operations. With a keen eye for detail and a commitment to exceptional service, Bell Captain plays a vital role in creating lasting impressions.

      Duties and Responsibilities:

      • Supervise and lead the bell staff, providing guidance and support.
      • Coordinate guest arrivals and departures, ensuring a smooth and efficient process.
      • Oversee luggage assistance, ensuring guests' belongings are handled with care.
      • Manage guest inquiries, offering assistance and information with a courteous demeanor.
      • Maintain a clean and organized bell desk area.
      • Collaborate with other hotel departments to enhance the overall guest experience.
      • Train and mentor bell staff members on service standards and procedures.
      • Monitor and manage the availability of bell carts and other equipment.
      • Handle guest concerns or special requests promptly and professionally.
      • Maintain a professional appearance and demeanor at all times.

      Qualifications

      • Valid driver’s license with clean abstract
      • Hotel front office operations experience preferred.
      • Strong leadership, customer service and communication skills
      • Sharp attention to detail and problem-solving abilities.
      • Responsible, adaptable and works well under pressure.
      • Can remain focused in fast-paced environment.
      • Knowledge of Opera PMS an asset
      • Physically capable with frequent standing and lifting.
      • Flexible schedule – able to work days, evenings, weekends
      Posted 2 days ago
  • Spa Services 1 role
    • Registered Massage Therapist Read more less »

      Position: Registered Massage Therapist

      Department: Spa

      Report to: Spa Experience Manager

      Hours: As required

      Position Overview:

      As a Registered Massage Therapist at The Post Hotel & Spa, you will provide exceptional massage therapy services to guests, promoting relaxation, healing, and overall well-being.

      Duties and Responsibilities:

      • Perform various massage techniques to address guests' specific needs and preferences.
      • Maintain accurate and up-to-date client records and treatment notes.
      • Create a welcoming and peaceful environment for spa guests.
      • Stay informed about current spa services and products offered.
      • Collaborate with other spa professionals to enhance the overall guest experience.
      • Uphold the highest standards of cleanliness and hygiene in the spa area.
      • Provide information to guests about spa services, products, and additional offerings.
      • Adhere to all licensing and regulatory requirements.

      Qualifications

      • Valid certification as a Registered Massage Therapist.
      • Previous experience in a spa or wellness setting is preferred.
      • Exceptional interpersonal and communication skills.
      • Ability to tailor massage treatments to meet individual guest needs.
      • Knowledge of various massage modalities and techniques.
      • Strong commitment to maintaining a professional and ethical environment.
      • Flexibility to work weekends and adapt to varying schedules.
      • Physical stamina to perform massages for extended periods.
      • Ability to stand for extended periods and perform massages.
      • Lifting and moving spa equipment as needed.
      Posted 2 days ago
  • Food and Beverage 2 roles
    • Assistant Food and Beverage Manager Read more less »

      Position: Assistant Food and Beverage Manager

      Department: Food and Beverage

      Report to: Food & Beverage Manager

      Hours: As required

      Position Overview:

      As the Assistant Food and Beverage Manager at Post Hotel & Spa, you will play a crucial role in supporting the Food & Beverage Manager in overseeing the dynamic culinary landscape of our renowned dining establishments. This position involves active participation in daily operations, team leadership, and collaboration with various departments to ensure an exceptional guest experience.

      Duties and Responsibilities:

      • Assist the Food & Beverage Manager in managing and supervising all aspects of the food and beverage department, including dining establishments, staff, menus, and guest experiences.
      • Assist with the execution of service with the culinary team to maintain high-quality standards in food presentation, ensuring alignment with the overall vision of Post Hotel and Spa.
      • Supervise and lead all front-of-house staff, including servers, bartenders, and support roles.
      • Foster a positive and collaborative team culture, providing guidance and support as needed.
      • Execution of strategies to enhance guest satisfaction, drive revenue growth, and maintain the exceptional standards of Post Hotel and Spa.
      • Assume a leadership role in the absence of the Food & Beverage Manager, addressing operational challenges, ensuring adherence to health and safety regulations, and maintaining exceptional service levels.
      • Collaborate with the Head Sommelier to contribute to the development and maintenance of an outstanding wine and beverage program.
      • Engage with guests, gather feedback, and proactively address inquiries, concerns, and special requests to ensure personalized and memorable experiences.
      • Coordinate with other departments, including front desk, housekeeping, and events, to ensure seamless operations and exceptional guest experiences.

      Qualifications

      • Minimum of 3 years of experience in a leadership role within the food and beverage department of a luxury hotel or fine dining establishment.
      • Solid understanding of food and beverage operations, including service standards, wine pairings, and culinary trends.
      • Demonstrated leadership abilities with a focus on team motivation, development, and collaboration.
      • Excellent communication, interpersonal, and problem-solving skills.
      • Knowledge of Relais & Chateaux standards is desirable.
      • Ability to thrive in a fast-paced and dynamic environment.
      • Relevant certifications in hospitality or culinary arts are advantageous.
      Posted 2 days ago
    • Bartender Read more less »

      Position: Bartender

      Department: Food & Beverage

      Report to: Food & Beverage Manager

      Hours: As required

      Position Overview:

      Bartenders at The Post deliver an exceptional and memorable guest experience by crafting and serving high-quality beverages with precision and flair, ensuring that the standards of the high-end services are consistently met.

      Duties and Responsibilities:

      • Create and serve a diverse range of beverages, including cocktails, wines, and non-alcoholic drinks, with attention to detail and presentation.
      • Provide personalized recommendations to guests based on their preferences and menu offerings.
      • Maintain a clean and organized bar area, adhering to health and safety standards.
      • Handle cash transactions, process payments accurately, and manage the till.
      • Engage with guests in a friendly and professional manner, creating a welcoming atmosphere.
      • Collaborate with kitchen and service staff to ensure seamless communication and coordination.
      • Stay updated on industry trends, new ingredients, and mixology techniques.
      • Adhere to responsible alcohol service guidelines and ensure guest safety.
      • Contribute to the development and enhancement of the beverage menu.
      • Restock and replenish bar inventory and supplies.
      • Assist with weekly beverage arrivals and storage thereof.
      • Other duties as requested by guests and/or management.

      Qualifications

      • Previous experience as a Bartender in a high-end restaurant or similar upscale establishment.
      • Extensive knowledge of various beverages, cocktails, and wine pairings.
      • Exceptional customer service and communication skills.
      • Ability to work in a fast-paced environment with grace and efficiency.
      • Understanding of responsible alcohol service practices and regulations.
      • Strong multitasking and organizational abilities.
      • Willingness to work evenings, weekends, and holidays.
      • Certification in responsible beverage service is an asset.
      • Ability to stand for extended periods and lift up to 30 pounds.
      Posted 2 days ago
  • Maintenance 1 role
    • Maintenance Manager Read more less »

      Position: Maintenance Manager

      Department: Maintenance

      Report to: General Manager

      Hours: As required

      Position Overview:

      To oversee the maintenance department at the hotel, ensuring high-quality maintenance work for guest satisfaction and safety. The Maintenance Manager supervises and directs the maintenance staff, focusing on optimal performance and maintaining hotel facilities to the highest standards.

      Duties and Responsibilities:

      • Oversee installation, repair, and maintenance of all hotel buildings and structures.
      • Manage maintenance staff, providing training and ensuring adherence to safety standards. Prioritize and delegate work, evaluate performance, and ensure timely completion of tasks.
      • Perform maintenance tasks including drywall repairs, plumbing, painting, tiling, snow removal, carpentry, and minor construction.
      • Operate heavy equipment for snow removal, large deliveries, and moving loads.
      • Develop work plans, routine checks, and project schedules, coordinating with other departments for minimal guest impact.
      • Handle maintenance staff scheduling, payroll, hiring, training, and performance evaluations.
      • Maintain records of completed work and communicate with department heads regarding planned work and concerns.
      • Identify improvement opportunities, cost-saving initiatives, and necessary upgrades.
      • Manage costing, scheduling, and implementation of project work.
      • Track parts, equipment, and consumables inventory, ensuring adequate supplies for operations.
      • Liaise with vendors for parts and equipment procurement, using the PO system for orders.
      • Maintain a clean, organized workshop and develop skills in Mechanical Systems.
      • Provide necessary safety equipment and training to staff.
      • Uphold safety standards and documentation, including hazard assessments.
      • Ensure environmental respect and prevent incidents.
      • Basic proficiency in Windows Word and Excel for reports and record keeping.
      • Respond to emergencies outside normal working hours, accommodating project work, emergencies, or staff shortages.

      Qualifications

      • 5 years of general maintenance experience, with 2 years in a supervisory role preferred.
      • Valid driver's license with a clean driving record.
      • Strong interpersonal skills and an excellent understanding of the hospitality industry.
      • Ability to learn new skills and technologies.
      • Flexibility to work various shifts.
      • Physical capability to perform tasks involving standing, bending, and lifting (up to 50 lbs).
      Posted 2 days ago
  • Management 1 role
    • General Manager Read more less »

      Position: General Manager

      Department: Operations

      Report to: TBD

      Hours: As required

      Position Overview:

      The General Manager (GM) has responsibility for all day-to-day operations of The Post Hotel. The GM must understand and abide by Relais & Chateau standards, as well as, direct and administer all aspects of the operations to include lodging, amenities, staff, and all programs and activities to ensure outstanding service and guest satisfaction.

      Duties and Responsibilities:

      • Ensures that a positive spirit and healthy work environment exists throughout the property, one that is free of safety risks and all forms of employee harassment.
      • Coach, mentor and develop department heads for success and longevity.
      • Maintain an effective communication program where employees are treated in a fair, structured and consistent manner.
      • Function as the administrative and communication link between departments
      • Well versed in Relais & Chateau standards and ensure the hotel meets or exceeds all requirements.
      • Consistent sincere and significant engagement of guests, highly visible to guests and staff of The Post is of importance. The General Manager is ultimately responsible for ensuring that all guest dining and events are well-conceived and executed.
      • Conduct property inspections in conjunction with brand expectations
      • Ensure deficiencies in property are addressed in a timely manner and doesn’t affect the guest experience.
      • Provide quality leadership in a positive and upbeat manner for the guests and staff.
      • Create and maintain a first-class service culture throughout the property.
      • Assist and resolve escalated guest complaints within all departments.
      • Becoming familiar with operational systems to ensure optimal usage and troubleshooting any technical issues.
      • Help to facilitate a team environment with high ethical standards.
      • Works jointly with CRMR Central Management to prepare the annual operating and capital budgets for all operations and assists in managing and controlling the operations to attain the desired results.
      • Monitors the budget each week/month and directs the taking of corrective action as necessary to assure that the budgeted goals are attained.
      • Provides input to all personnel regarding annual budgets, capital spending plans, fiscal controls, and operational guidelines.
      • Monitors payroll records to control overtime and maintain labor costs within budgetary guidelines.
      • Supervises the purchasing, receiving, safekeeping and disbursement of operating supplies and equipment to maximize quality and profitability.
      • Overseeing the environmental initiatives as directed by Parks Canada
      • Liaising with Human Resources to provide staffing, training and any disciplinary actions as laid out by Labour Standards and Company policies/procedures.
      • Handling other duties as they present themselves, or as assigned.

      Qualifications

      • 3 years + of Hotel GM experience
      • Knowledge of PMS, experience with Opera is preferred but not required.
      • Experience with creating budgets.
      • Ability to comprehend and analyze a P&L
      • Experience in working within luxury hotels or other Relais & Chateau properties preferred.
      • Passion for providing extraordinary guest experiences.
      Posted 2 days ago

Job Application Form

Thank you for your interest in working with us. Please check below and send your application by filling out the Job Application Form.

Contact Information

Don’t see the right role for you?

Submit your resume and we will be in touch if a position opens up that might be a good fit.

SEASONAL FALL CLOSURE

It is time for us to tuck away for our fall slumber. We will be closed from Monday, October 9th until Thursday, November 23rd. We can't wait to welcome you back for a festive holiday season!

If you require any assistance or have inquiries, please don't hesitate to reach out to us at 403-522-3989. Our dedicated team is here to help you from 9:00 a.m. to 4:00 p.m.