Careers

Primary Function:

To provide friendly, efficient service to our clients while maintaining a professional demeanor.

Job Description:

• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential allergies)
• Inform customers about the daily specials
• Offer menu recommendations
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using POS ordering software, and communicate the information to kitchen
• Check customers’ IDs and follow ProServe regulations
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Arrange table settings and maintain a tidy dining area
• Deliver checks and collect bill payments
• Carry plates, glasses and silverware
• Follow all relevant health department regulations
• Provide excellent customer service to guests
• Other duties as requested by guests and/or management

Requirements/Experience:

• Minimum 1 year experience in Fine Dining setting
• Knowledge of Squirrel an asset
• ProServe certificate required
• Above average wine knowlege
• Must have the ability to work all shifts Breakfast, Lunch and Dinner (AM, PM, MID Shifts)
• Substantial knowledge of food safety and handling procedures
• To be able to endure long periods of standing (sitting, bending and lifting (up to 30lbs) may be required )

Reports to:

Food and Beverage Manager, Assistant Food and Beverage Manager, Supervisors

Hours:

• As required

Primary Function:

To maintain a high standard of cleanliness in all guest rooms, and efficient time management in order to complete assigned tasks for the day. Ensure all guests’ requests are handled as promptly as possible. Be friendly and courteous to all guests as well as fellow staff members.

Job Description:

• Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing
• Ensure all rooms are cared for and inspected according to standards
• Protect equipment and make sure there are no inadequacies
• Notify superiors on any damages, deficits and disturbances
• Deal with reasonable complaints/requests with professionalism and patience
• Check stocking levels of all consumables and replace when appropriate
• Adhere strictly to rules regarding health and safety and be aware of any company-related practices
• Other duties as requested by guests and/or management

Requirements/Experience:

• Grade 12 Diploma or equivalent
• Physically fit: demands of the position include standing, bending, sitting, lifting (up to 30 lbs)
• Willing to learn new ways of cleaning a room
• Flexibility and adaptability to emergency situations
• Embraces challenges, ambitious
• Will be required to work outside in all seasons (Winter, spring, summer and Fall)

Reports to:

Hours:

• As required

Primary function:

While under the direction of the Maintenance Manager to ensure that all work carried out is of the highest quality to ensure our guest satisfaction, while maintaining a positive attitude towards safety.

Job Description - Groundskeeper:

• Responsible for clearing all trash, weeds, brush and debris from the hotel grounds
• Responsible for watering all plants and flowers located on hotel grounds
• Sweep or blow all hotel roadside entrances, walkways and hotel back areas
• Perform daily walk-thru of the hotel grounds and identifies, reports as well as addresses areas with immediate grounds keeping needs
• Continually monitors all work areas for safety and sanitation
• Handle ice rink and winter décor as per annual procedures
• Work with Maintenance team with “exterior projects”
• Other duties as requested by guests and/or management

Requirements/Experience:

• 6 months landscaping/grounds experience required
• Must have driver’s license and clean driving record (out of country applicants will require an international license)
• Must have the ability to climb a ladder to clear cabin roofs
• Some maintenance labour experience is an asset
• Must be flexible to work all shifts
• Operating heavy equipment is an asset
• Good physical dexterity to shovel and climb ladders
• Will be working outside in all season’s (summer, winter, spring, fall)
• Physical demands, sitting, standing, bending, lifting (up to 30 lbs)

Reports to:

Maintenance Manager

Hours:

• As required

Primary Function:

Handling Maintenance issues as reported by various departments in the hotel

Job Description – Maintenance Technician:

• inspect places and conduct repairs or maintenance
• Perform building maintenance which may include drywall repairs, painting, carpentry, tiling and grouting, sealing, minor plumbing and electrical repairs, furniture repairs, groundskeeping and other tasks.

• Coordinate tasks according to priorities and plans
• Allocate general and daily responsibilities
• Follow all safety precautions and quality standards
• Check periodically the machinery and equipment
• Resolve problems when they arise
• Report on progress to management
• Other duties as requested by guests and/or management

Requirements/Experience:

• Trades/Training certification
• Must have a valid driver’s license and a clean driving record
• Basic carpentry, drywall repair and painting experience is required
• Skills in electrical, plumbing or tiling is desirable
• Must be able to perform basic maintenance and be able to troubleshoot problems
• Must work safely, and uphold a high standard for safety for self and others
• Must be able to learn how to operate firefighting equipment (extinguisher, hose, etc.)
• Must be able to learn how to safely work with chemicals (hot tub chlorine, etc.)
• Must be able to learn how to safely use power tools, equipment and machinery
• Must be able to perform outside work in all weather conditions
• Must be willing to work all shifts (AM, PM, and overnight shifts)
• Must be able to work independently
• Must be physically able to climb a ladder when required
• Physical demands include standing, bending, lifting (up to 80 pounds) and other positions

Reports to:

Maintenance Manager

Hours:

• day shifts and on-call shifts