The 94 Room Relais & Chateaux Post Hotel & Spa is located in the heart of Banff National Park in the majestic Canadian Rocky Mountains. The Post Hotel & Spa is a perennial member of Travel and Leisure Magazine’s World’s Best Hotels and has become well known beyond our borders for its consistent delivery of quality guest experience. Our latest accolade comes from CNN Travel Magazine: One of the World’s Ten Most Beautiful Ski Lodges.

Our staff join us from all over the world. However, it is the responsibility of the candidate to ensure that they have legal permission to work in Canada. Review the website of Immigration, Refugees & Citizenship Canada to see if you qualify for a Working Holiday or Young Professional Work Permit.

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We invite candidates to apply for the following positions to be considered for future seasons, or when a position becomes available:

Chef de Partie (NOC:6321)

Our Kitchen runs on the “Brigade System” with specific stations such as Saucier, Rotisseur, Garde Manger, Entremetier, Tournant, etc. We require previous experience in this system.

Expectations:

  • To be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach.
  • To be responsible for the preparation of all dishes in your allocated area, ensuring that all guests receive efficient service and high quality dishes.
  • To gain experience in all sections of the kitchen and ensure company and legal requirements are maintained at all times.

Requirements:

  • Cook Red Seal Certificate or European equivalent.
  • Three (3) to Five (5) years experience in a reputable culinary establishment.
  • Ability to communicate and work comfortably in English.

Job Description:

  • To be fully aware of the preparation and service of all dishes on the hotel menus.
  • To prepare and present dishes on hotel menus according to customer requirements.
  • To consistently deliver superior customer service.
  • Oversee the preparation, cooking and presentation of meals in the restaurant.
  • Enforcement of strict health and hygiene standards in the kitchen; and trouble shooting any problems that may arise.

 Registered Massage Therapist (NOC 3236) 

The Temple Mountain Spa’s rejuvenating and luxurious experiences have been created using a harmonious blend of products and techniques designed to deliver customized results. Our spa offers an array of Massages, Body Therapies, Facials, Nail and Waxing services.

Requirements:

  • Motivated and professional team player.
  • Attention to detail and exceptional customer service.
  • Must have completed a 2200 hour Massage Therapy Program.
  • Valid First Aid Certification.
  • Hot Stone Massage, Thai Stem Massage and any additional massage training is an asset.

 Housekeeping Room Attendant (NOC: 6731)

Job Description:

  • work in a fast paced environment with attention to detail;
  • dust furniture, make beds and change sheets;
  • distribute clean towels and toiletries;
  • clean and disinfect bathrooms and fixtures;
  • handle and report lost and found items;
  • attend to guest’s requests for extra supplies or other items;
  • provide basic information on facilities;
  • pick up debris and empty trash containers;
  • wash windows, walls and ceilings;
  • clean changing rooms and showers.

Expectations:

  • Striving for high customer satisfaction, going out of our way to be helpful and pleasant, making it as easy as possible on the customer.
  • Balancing listening and talking, speaking and writing clearly and accurately
  • Being helpful, respectful, approachable and team oriented, building strong working relationships and a positive work environment
  • Taking ownership of our work, doing what is needed without being asked, following through and anticipate guests’ needs

Requirements:

Education:  Not required

Work Experience: Previous Experience an asset

 Dishwasher (NOC: 6711)

Job Description:

  • Wash dishes with washing machine – some specific items by hand (e.g. large pots and delicate china)
  • Store clean dishes, glasses and equipment appropriately and follow health and safety regulations
  • Assist in prep of food items according to daily tasks/chef specifications & business needs
  • Check washing machines’ operation and promptly report any technical/performance issues
  • Ensure that kitchen/dish areas are always clean and remove garbage regularly
  • Other duties as requested by guests and/or management

Expectations:

  •  To gain experience in all sections of the kitchen and ensure company and legal requirements are maintained at all times.
  • To support team members to ensure that tasks are completed correctly and in a timely manner.

Skills requirements:

Education:  Not required

Work experience:  Experience an asset

 

Front Desk Agent (NOC: 6525)

The Post Hotel & Spa is a Relais and Chateaux property chosen by Travel and Leisure Magazine 2019 as one of the top ten resorts in Canada! We are located in Lake Louise, Alberta in the heart of the world-famous Banff National Park.

Job Description:

  • Welcoming guests in a friendly and professional way as well as offer efficient check-out
  • Review arrival lists to welcome guests and prepare any special amenities that are needed
  • Addressing customer requests and complaints
  • Handle phone calls (including reservations if needed)
  • Providing information about facilities, programs and other services
  • Anticipate guest needs and build rapport with customers
  • Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages, etc)
  • Ensure compliance with health and quality standards of the hotel
  • Handle guest reservations when needed
  • Other duties as requested by guests and/or management

Expectations:

  • Must possess outstanding, pro-active guest service skills, a professional presentation and excellent communication and interpersonal skills.
  • Friendly, enthusiastic, and have a sales-oriented personality.
  • Work well under pressure and as part of a professional team.

Skills requirements:

Education:  Completion of high school

Work experience:  2 years luxury hotel Front Desk experience

 

Pastry Cook (NOC: 6322)

Requirements:  

  • To be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach with co-workers and supervisors
  • To be responsible for the preparation of all pastries and breads, and plated desserts and to maintain high quality standards of the establishment
  • Good to excellent basic knowledge of pastry and baked goods
  • Efficient professional willing to learn new things in our kitchen

Skills requirements:

  • Completion of a Pastry Arts Diploma or Certificate
  •  Two (2) years experience in a reputable culinary establishment
  • Ability to work and communicate in English

Job Description:

  • To be fully aware of the preparation and service of all desserts on the hotel menus
  • To prepare and present desserts on hotel menus according to Pastry Chef’s expectations
  • Duties associated with this role includes preparing pastries, desserts, breakfast and other baked goods, baking breads
  • To maintain portion control guidelines to ensure the profitability of kitchen is maintained
  • To ensure food material are stored correctly and rotated to meet company and legal requirements
  • To practice the correct and safe use and care of all items of equipment

Dining Room Server (NOC: 6513)

As an Evening Server, you have a professional appearance and conduct and provide high quality professional service in our high end fine dining restaurant. You have advanced and extensive food and wine knowledge. You will consult guests with wine choices, take food and wine orders and serve them with confidence.  You have formal food and beverage training and a minimum 4 years of practical experience in formal dining room environment.

Responsibilities:

  • Serve food and beverage items.
  • Set up all function rooms prior to guest arrival.
  • Clear tables and return equipment to their respective areas.
  • Gather all equipment necessary to service a function and maintain a clear and immaculate service corridor.
  • Move any tables and chairs as assigned.
  • Inform supervisor of any problems or complaints.
  • Proper handling of all equipment, i.e. Props, glassware etc. ensuring proper storage after use.

Qualifications:

  • Must possess outstanding, pro-active guest service skills, a professional presentation and excellent communication and interpersonal skills.
  • Friendly, enthusiastic, and have a sales-oriented personality.
  • Work well under pressure and as part of a professional team.
  • Previous food and beverage experience in a high-volume establishment.
  • Must possess strong food, beverage and wine knowledge.
  • A good physical condition, as this position requires constant walking, standing, bending and lifting.
  • Three (3) years experience serving in a fine-dining setting.

Assistant Restaurant Manager (NOC 0631)

 

  • Oversee Breakfast, Lunch and Dinner Fine Dining Service.
  • Be responsible for day-to-day restaurant operation and engage with guests
  • Be responsible for maintaining high level of customer service and satisfaction
  • Effectively delegate jobs and responsibilities to restaurant staff
  • Communicate with owners to ensure effective running of the business as well as customer satisfaction
  • Assist in executing restaurant events (including wine dinners, group luncheons and weddings)
  • Comply with all health and safety regulations.
  • Work alongside the Sommelier & Maitre D’Hotel for proper execution of service
  • Organise and oversee regular training of all restaurant staff concerning the menu, customer service and hospitality
  • Oversee work schedules and monitor staff performance
  • Deal with possible customer complaints and ensure guest satisfaction

Skills requirements:

Education: college level or CEGEP certificate or diploma in restaurant management

Work experience:  1 -2 years’ experience in a reputable Restaurant/Hotel, experience in         different areas of F&B

Ability to supervise 11-15 people, bondable, criminal record check,

Must have legal permission to work in Canada

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To join our team, email your CV and cover letter to: jobs@posthotel.com or fax to: +1-403-522-3966

We look forward to hearing from you!