Embrace Tranquility at Post Hotel and Spa Digital Post

Digital Post

Welcome to Post Hotel & Spa. We are delighted you have chosen to stay with us. In the Digital Post, you’ll find all kinds of useful information to enhance your experience here. Visit this page whenever you need to during your stay.

If you require further assistance, please contact the front desk at Ext.158 or text us at (403) 522-3989.

Food & Beverage


Served in The Dining Room from 7:00am to 10:30am.

View our Breakfast Menu »


Served in The Outpost daily from 12:00 - 4:30 p.m.

View The Outpost Lunch Menu »


Enjoy your four-course dinner in The Dining Room.

View The Dining Room Menu »


Recipient of the Wine Spectator grand Award for 22 consecutive years, the Post Hotel Wine Cellar collection includes over 20,000 bottles and more than 3,800 selections of the finest vintages available.

View Wine List


Join us for complimentary tea or coffee in the lobby from 2:00pm to 5:00pm daily. Cakes and pastries are available for purchase.


The Outpost, our friendly British-style pub, is open daily from 12:00 - 11:00 p.m.

View The Outpost Lunch Menu »

Lunch is served from 12:00 - 4:30 p.m.

View The Outpost Dinner Menu »

Dinner is served from 4:30 - 11:00 p.m.


Soak in the relaxed atmosphere at Sir Norman Lounge by a crackling fire. This is a great spot to be après ski, après hike, before or after dinner. The Sir Norman Lounge offers a light menu, plus relaxed piano entertainment on weekend evenings.

View Sir Norman Lounge Menu »

Spa & Fitness

Temple Mountain Spa

The Spa is open from 10:00am to 6:00pm daily. Check out the spa menu here.

Fitness Center

The fitness centre is open from 6:00am to 10:30pm with Life Fitness cardio machines, Kaiser strength training equipment and free weights.

Salt Water Pool

Our indoor pool complete with whirlpool and steam room is open from 6:00am to 10:30pm daily.

Concierge Services

Winter Activities

We can help you plan your skiing, dogsledding, snowshoeing and other winter adventures. Contact the front desk at ext. 158 or text us at (403) 522-3989.

Winter Activity Guide »

Lake Louise Ski Resort Map - Front Side/West Bowl »

Lake Louise Ski Resort Map - Back Bowls »

Summer Activities

Plan your summer adventures from biking and horseback riding to hiking and sightseeing.

Summer Activities »

Lake Louise Village

The Village/Samson Mall is a two-minute stroll from the hotel. Simply cross over the two footbridges from the back parking lot and you will find a range of shops and services:

Parks Visitor Center
Wilson Mountain Sports
Trailhead Cafe
Laggan's Bakery
Lake Louise Grill & Bar
Village Market
Liquor Store
Samson Native Gallery
Experience Lake Louise
Olde Tyme Candy Shoppe
The Viewpoint - Canadian Rockies Books & Cards
Canadian Naturally
Pipestone Quarry - Rocks Minerals Fossils
O2 Bubble Tea Obento

Volvo Test Drive Program: Coming Soon

Get ready to explore the beauty of the Canadian Rockies while on a scenic drive from behind the wheel of a brand new Volvo XC90 B6 Ultimate luxury SUV. Post Hotel & Spa is proud to partner with Volvo Canada as part of the Volvo Test Drive Program. Stay tuned for more information on this upcoming program.


Here is a some useful information that can enhance your stay listed alphabetically. If you require assistance, please contact the reception desk at Ext. 158 or text us at (403) 522 3989.

Check Out & Hotel Services

  • Bell Desk – Ext. 158
  • Check-out – Is 11:00 am daily.
  • Library – Quiet and relaxing with a grand fireplace and a selection of books and board games. Located at the far end of the second floor above the dining room
  • Religious services – Please contact reception at Ext. 158

Medical & Emergency

  • Ambulance – Call 911. Please note that the ambulance comes from Banff (half hour drive) at user’s expense
  • Doctor – (403) 522-2184 (Lake Louise Clinic)
  • First Aid – Please contact reception at Ext. 158

Fire Preparedness

On Check-In:

  • Find exits. Note floor plan on room door
  • Count doorways and features between room and exits
  • Keep your room key near the bed

These are the recommended steps to follow in the event of a fire.

Main Floor Guests:

  1. Report fire to the hotel operator
  2. Go to your patio door
  3. If there are no flames around the door, open it, exit the building, and shut the door behind you
  4. If you cannot use the patio door, take your key and go to the room door.
  5. Feel the door. If it is hot, do not open it – go to step 9
  6. If the door is cool, open it cautiously
  7. If there is smoke in the hall, crawl
  8. Make your way to the fire exit
  9. If your room door is hot, stay in your room
  10. Phone for help – signal firefighters from your window. Do not open or break doors or windows
  11. Fill the bathtub with water
  12. Seal cracks around doors and vents with wet cloths

Second and Third Floor Guests:

  1. Report fire to the Hotel Operator
  2. Take your key and go to your room door
  3. Feel the door. If it is hot, go to step 7
  4. If the door is cool, open it cautiously
  5. If there is smoke in the hall, crawl. Do not use the elevator – use fire stairwell exits
  6. Make your way to ground level
  7. If your room door is hot, go to the balcony door, open it, go out on the balcony, close the door behind you, and wait
  8. If you cannot use the balcony, stay in your room
  9. Phone for help – signal firefighters from your window. Do not open or break doors or windows
  10. Fill the bathtub with water
  11. Seal cracks around doors and vents with wet cloths

Room & Personal Services

  • Babysitting – Enquire at reception
  • Barber shop & Beauty Salon – Available at the Spa at the Chateau Lake Louise (403) 522-1545
  • Bathrobes – Are available for use during your stay and are hung in your bathroom or closet. For purchase inquiries, please contact Temple Mountain Spa, ext. 188
  • Coffee & Tea – Complimentary coffee and tea are available in the lobby from 6:30am to 11:00am daily
  • Hot Water Bottle – Are available, please contact the reception
  • Ice & Mixers – Ice machines are conveniently located on each floor with a pop machine on the first floor only
  • Irons & Ironing boards – If your room does not include an iron and ironing board, please contact reception
  • Laundry – Please call reception for pickup. Services are provided by an outside company in Canmore. Next day service (laundry pick-up at 5:00pm, fresh laundry delivered at 5:00pm the following day)
  • Room Safe – Your room is equipped with a personal safe


  • Damper – The damper in your chimney is open. Please do not adjust
  • Safety Screen – When using your fireplace, please make sure the screen is properly closed
  • Additional Firewood – Contact reception if you need additional firewood or assistance.
  • General Safety – Please do not leave a fire unattended. When retiring, make sure the screen is properly closed

Sports & Rentals

  • Ski Storage Room – Available at front entrance. Ski locks available at reception.
  • Sports Shop & Equipment Rental – Wilson Mountain Sports is located across the footbridge in the Samson Mall – (403) 522-3636

Technology & Entertainment

  • Email – For your convenience, the hotel has a computer available in the lobby for checking email
  • Fax – (403) 522-3966
  • Internet Access – The hotel offers wireless high speed internet access. Password is: post1000
  • Messages/Voicemail – The hotel offers a voicemail service for each guest room. Dial 555 to retrieve messages if red light is flashing
  • Movies – A selection of movies is available at reception. The movies are complimentary but must be signed out. All guest room TVs have DVD players.


  • Programmed Channels
  • 02 – CBC Calgary
  • 03 – CTV Calgary
  • 04 – Global Calgary
  • 05 – ABC (West)
  • 06 – CBS (West)
  • 07 – NBC (West)
  • 08 – FOX (West)
  • 09 – PBS (West)
  • 10 – CTV News Channel
  • 11 – CNN
  • 12 – BNN
  • 13 – CNBC
  • 14 – National Geographic
  • 15 – Discovery Channel
  • 16 – Showcase
  • 17 – Parks Video
  • 18 – Movietime
  • 19 – Golf Channel
  • 20 – Sportsnet One
  • 21 – Sportsnet 360
  • 22 – Sportsnet West
  • 23 – TSN 1
  • 24 – TSN 2
  • 25 – TSN 3
  • 26 – TSN 4
  • 27 – TSN 5
  • 28 – Post Hotel Channel – Digital Directory


  • Ski Shuttle (Winter) – Post Hotel ski shuttle service from hotel’s main entrance to Lake Louise Ski Resort. Please check with reception for information
  • Taxi – (403) 522-2700
  • Airport Shuttle: https://www.banffjaspercollection.com/brewster-express/
  • Roam Bus: Daily service to Banff Townsite from Lake Louise Village. https://roamtransit.com/
  • Taxi: Mountain Park Transportation (403) 522-2700

Car Rental:

  • National (At Samson Mall) (403) 522-3870
  • Hertz (At Fairmont Lake Louise) (403) 522-2470

Private Transportation:

  • Western Limo (403) 608-5777
  • Discover Banff Tours (403) 760-5007
  • Banff Airporter (888) 449-2901
  • Fairview Limousine (403) 522-3736


It is time for us to tuck away for our spring slumber. We are currently closed and will reopen on Friday, April 26th. We can't wait to welcome you back to enjoy the beauty of spring and the warmth of summer with us.

If you require any assistance or have inquiries, please don't hesitate to reach out to us at 403-522-3989. Our dedicated team is here to help you from 9:00 a.m. to 4:00 p.m.