With gratitude, we have been receiving your heartwarming messages over these past few weeks. Thank you for thinking of us, it means the world to us.
We hope you are staying safe and healthy during these difficult times. While you may be anxious to travel again and stay at the Relais & Châteaux Post Hotel, that time unfortunately has not yet arrived. We want to make sure we can assure a safe environment in our operation, as well as attempt to deliver the level of experience you, our guests, expect. The well-being and safety of our guests and employees is of utmost priority to us.
We will let you know when we plan to reopen and hope to be able to welcome you back sometime in the foreseeable future as we miss your presence in our day to day lives. We are looking forward to sharing laughs and conversations with you again. The Post Hotel is not the same without you!
These challenging times will be over one day – we know that brighter days lie ahead!
The Schwarz Family
April 5, 2020
It is with heavy hearts that we announce the temporary closure of the Post Hotel & Spa beginning Saturday, March 21st, 2020. Given the evolving developments related to COVID-19, and as part of our ongoing effort to reduce the spread, we will suspend operations in the Hotel, the Spa and Restaurants until further notice.
This decision to close has not been taken lightly, but is required for the well-being of our staff, our guests and the Lake Louise community. We want to take this time to thank our staff for their dedication during this difficult time. We are a small community here in Lake Louise and will continue to take care of our full-time and seasonal staff by providing housing during the closure and job security for when we re-open.
To our guests, thank you for your understanding and ongoing loyalty. We will continue to have updates on our website. Our phone lines will remain open for future bookings and any questions or concerns you may have.
Take care of your family and stay safe. We look forward to welcoming you to the Post Hotel & Spa when things are back to normal.